At your service since 1995

About us

The vision of AlphaNet is to provide high quality, innovative and cost-effective products and services in the niche IT markets.

Innovation by leveraging the latest technologies while maintaining cost-effectiveness and service quality by a high degree of automation. Apart from running its own suite of services, AlphaNet has also project managed, developed and implemented a large number of specialised applications for businesses in a wide spectrum of industries.

AlphaNet has strong skills in network installation and operations. Specialise in Computer Telephony Integration, Dynamic Web Design, VoIP, SMS and Fax systems

AlphaNet has its own in-house software development and systems integration teams.

AlphaNet designs, develops, maintains and operates its platform to provide Internet and telephony services from Australia.

All AlphaNet systems are designed to be reliable and self-running for an extended period of time without human inputs, therefore, they don't need big IT headcount to maintain and operate.

If you've any particular business communication requirements such as expanding your store to trade on-line, adding extra features to Voice, SMS and fax capabilities, why not take us to the task and talk to one of our consultants today.


Domain Names

Having an Internet Presence helps to grow your business.

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VoIP Services

Australia's most innovative broadband telephony full service provider.

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webRTC Solutions

Your own cloud phone system with no hardware & zero setup.

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Hosted Systems

Your fully customised server without long-term contract

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Contact us

Contact via form below and we will get in touch with you within 24 hours.

Terms and Conditions

ACCEPTANCE OF TERMS Our services are provided to you, subject to the following Terms & Conditions which may be updated from time to time without notice.

DESCRIPTION OF SERVICE Access to the voice services around the world using our gateways, Internet and any related technologies, consulting and other service offering from time to time provided by AlphaNet Pty. Ltd. and its associated companies.

YOUR REGISTRATION OBLIGATIONS In consideration of your use of the Service, you agree to provide the required personal information ie mobile phone number and maintain the information to keep it accurate.

OUR PRIVACY POLICY Registration information and certain other data about you is subject to our Privacy Policy. For more information, see our Privacy Policy

ACCOUNT, PASSWORD AND SECURITY You will receive a Membership No, and password designation upon completing the registration process. You are responsible for maintaining the confidentiality of the Membership No and password, and are fully responsible for all activities that occur under your password or account. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security, and ensure that you logout from your account at the end of each session. We are not liable for any loss or damage arising from your failure to comply

USER'S CONDUCT You understand that all information, whether publicly posted or privately transmitted, are the sole responsibility of the person from which such Content originated. This means that you, and not us, are entirely responsible for all Content that you post, transmit or otherwise make available via the Service. We do not control the Content posted via the Service and, as such, do not guarantee the accuracy, integrity or quality of such Content. You understand that by using the Service, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will we be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, transmitted or otherwise made available via the Service. You acknowledge that we do not pre-screen Content, but we shall have the right (but not the obligation) in our sole discretion to refuse or move any Content that is available via the Service.You agree that you must evaluate, and bear all risks associated with, the use of any Content, Content from the Service.

INDEMNITY You agree to indemnify and hold us harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of Content you submit, post, transmit or make available through the Service.

NO RESALE OF SERVICE You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.

MODIFICATIONS TO SERVICE We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

TERMINATION You agree that we, in our sole discretion, may terminate your password, account (or any part thereof) or use of the Service, and remove and discard any Content within the Service, for any reason, including, without limitation, for lack of use or if we believe that you have violated or acted inconsistently with the letter or spirit of the terms of service. The Service may provide, or third parties may provide, links to other World Wide Web sites or resources. Because we have no control over such sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources.

DISCLAIMER OF WARRANTIES You expressly understand and agree that your use of the Service is at your sole risk. The Service is provided on an "as is" and "as available" basis. We expressly disclaim all warranties of any kind, whether expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Privacy Policy

We take your privacy seriously

This policy covers how your personal information is collected and received, including information related to your past and current use of our products and services. Personal information is information about you that is personally identifiable like your telephone number, mobile phone number, etc.

Limited personal information is collected when you register with us or when you use our products or services, when you use our gateway, visit our Web pages or when you enter our promotions, survey, etc. We may combine information about you that we have with information that we obtain from other companies.

When you register we ask for information such as your telephone number,mobile phone number, preferred password, etc. After you have registered you are not anonymous to us.

We collect information about your transactions with us and with some of our business partners, including information about your use of products and services that offered either by us or our associated companies.

Our systems may automatically receive and record information including telephone numbers that you've called, your IP address, cookie information, and the pages you have visited.

We use information for general purposes including to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

We do not sell or share your personal information with other people or nonaffiliated companies except to provide products or services that you've requested.

Your permission to share your personal information will always be sought unless we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of other persons, violations of our terms of use, or as otherwise required by law.

We may analyse your calls from time to time in order to provide you with the best products and service. We may also set and access our cookies on your computer.

This policy maybe updated from time to time.